Refund Policy

At FRANKS PET AND HOME INC, DBA Frank's Scooping and Turf Cleaning, we value our customers and strive to provide high-quality service. We understand that issues can sometimes arise, and we will always do our best to make things right.

If you have been incorrectly charged, please contact us immediately. Once the error is verified, we will promptly issue a refund for the incorrect amount.

If you are unhappy with a service, we encourage you to notify us right away so that we have the opportunity to address the issue. Refunds for service-related matters are not automatic and will be granted at our discretion. Depending on the circumstances, we may choose to issue a partial or full refund, provide the service again at no additional cost, or offer a credit toward a future service.

Approved refunds will be processed back to your original payment method. Processing times may vary depending on your bank or card issuer. Please note that refunds are not guaranteed solely due to dissatisfaction with service, but we will always work with you in good faith to reach a fair resolution.

We ask that any concerns regarding charges or services be brought to us directly before disputing a charge with your credit card company.

By using our Services, you agree to this Refund Policy.